Privacy Policy
Last updated January 30, 2026
01Introduction
Bustan Al-Salam is a spiritual retreat platform. This policy explains how we collect, use, and protect your information when you visit our site or book a retreat.
02Information We Collect
We collect information you provide directly and data generated when you use the platform, including:
- Personal details such as name, email, phone, and country.
- Booking details like retreat selection, dates, and attendee information.
- Payment details handled by secure payment processors (we do not store full card numbers).
- Usage data such as pages viewed, device type, and IP address.
03How We Use Your Information
We use your information to deliver and improve our services, including:
- Processing bookings, payments, and confirmations.
- Sending important communications about your retreat.
- Improving our programs and user experience.
- Complying with legal and regulatory obligations.
04Information Sharing
We share information only when necessary, such as with:
- Trusted service providers (payment, email, hosting, analytics).
- Retreat facilitators for scheduling and preparation.
- Authorities when required by law or to protect safety.
- Successor entities in the event of a merger or transfer.
05Data Security
We use encryption, secure storage, and limited access controls to protect your data. No system is 100% secure, but we continuously improve safeguards.
06Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion or restriction of your data.
- Opt out of marketing communications.
08Children's Privacy
Our services are intended for adults and supervised youth programs. We do not knowingly collect data from children under 13.
09International Transfers
Your data may be processed outside your country. We take steps to ensure adequate protection consistent with applicable laws.
10Policy Updates
We may update this policy periodically. We will post changes here and update the date above.
11Contact Us
For privacy questions, contact us at privacy@bustanalsalam.org or Bustan Al-Salam, Cairo, Egypt.